Do I need internet access to authenticate my Dashlane account using 2FA? If you plan to change your mobile device or restore it to factory settings, turn off 2FA from your Dashlane account first. You need this entry to get new tokens when asked, and you can't restore the entry if you get a new phone or move to a different device. Don't delete the entry that Dashlane created in the app. Always keep the 2FA app on your phone or tablet. When you turn on 2FA, a special link is created between your Dashlane account and your mobile device, thanks to the 2FA app. Can I delete the Dashlane entry created in my 2FA app? Using this advanced authentication system, you use the account token named Dashlane in your 2FA app on your phone. Now you'll stop receiving codes by email. 2FA overrides our standard authentication system, which works by email. Protect your account using 2FA 2-factor authentication (2FA) If I turn on 2FA, will Dashlane still send me tokens by email to authorize new devices? If you need help enabling or using 2FA, visit our step-by-step 2FA article. This article answers some frequently asked questions and provides useful tips about U2F and 2-factor authentication (2FA).
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